There are a number of you who haven’t received orders that date back weeks. First, you have my sincere apologies and my pledge that everyone will get everything they ordered.

Second, an explanation: Many of you are aware of my health problems and the financial hardships it’s caused.

It has recently gotten worse, in that I have had to leave my home after 15 years and move in with my brother and his friend in a small neighborhood in Philadelphia. I am sleeping on the couch, and believe me, I am grateful for it.

A good deal of these problems were of my own making, so I don’t ask for sympathy…just patience and understanding.

I am in the process of relocating my duplication equipment to a suitable workspace so I may resume fulfulling each and every order I received.

I am asking you, from the bottom of my heart, not to report me to the Better Business Bureau or to PayPal.

Most of you know that I am as honest as the day is long, and though it is embarrassing for me to share this rather personal information on a public basis, I believe I do owe it to each and every one of you.

Again, I beg for your patience and understanding. I will make good on everything, and that’s a promise.

God bless and keep swingin’

Bruce Klauber